About Turaco

It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world.

Turaco is a fast-growing financial services start-up in East Africa that is bringing a new model to health and risk financing for emerging customers. Turaco offers subscription-based insurance products for the mass market bundled with regular transactions that people are already doing. Turaco works through business partnerships to offer affordable insurance products that add real value to people’s lives. At Turaco we value simplicity, communication, and transparency and strive to transform the way insurance works. When it comes to claims, our goal is to pay out and fast.

Turaco embraces diversity and inclusion in the workplace - we’re building a team where our differences complement each other and make us stronger. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Since launching in Feb 2019, Turaco has acquired 100,000+ end users. Over the next 24 months, that will grow to 1,000,000+ end users. We are growing very fast, and we need leaders who can grow with us.

To learn more, visit www.turaco.insure

About the Role:

The Partnerships Manager reports directly to the General Manager and is responsible for building and maintaining relationships with clients and other key personnel within Turaco’s partner companies. The demands and scope of this role involve all phases of partner stewardship: including onboarding; partner stewardship; solution delivery; reporting and renewal. This role is required to work collaboratively across the organization to coordinate and facilitate the internal services required for partnerships success at Turaco.

The successful candidate will support strategic partnerships to extend the reach of Turaco to target customers in dedicated regions; extend exposure; increase uptake of Turaco’s products with targeted partners while at the same time enriching ownership of the product on the Partners’ side. They will work closely with the Partnerships, Products, and Marketing teams to create a value proposition for our customers and partners.

Success, as it pertains to this role, is measured by how many end consumers Turaco acquires through any given partnership.

Key Roles and Responsibilities:

Partner Relationship Management

  • Develops high-value partner relationships at the executive level with assigned local partners and coordinate with other internal teams to do so when needed.
  • Demonstrate market expertise and a deep understanding of partners’ end-users to drive company and partners’ decisions on products and solutions.

Reporting

  • Makes sure that all partners receive regular reports and updates from Turaco
  • Makes sure that all data related to assigned partnerships is accurately reported and captured appropriately into our in-house system, TACO.

Business Development

  • Be ceaselessly client-facing
  • Proactively identify business opportunities to cultivate and grow new business from existing partnerships
  • Develop and implement effective account/territory plan strategies to provide focus and maximize revenue growth.

Partnership launches

  • Support the growth team to translate new partnership SLAs and launch plans into action
    • Manage all end-to-end pre and post-launch activities of newly onboarded partnerships.
    • Develop and implement communication and reporting protocols
    • Establish premium collection processes with partners, by integrating with their technology or billing practices.

    Pilot Management

    • Project manage pilots with new and existing partnerships
    • Create pilot schedules, create KPIs, and reporting protocols
    • Help in training and managing pilot resources, field teams, and call center resources
    • Responsible for ensuring pilots are launched on time, reach key milestones, and ultimately transition to scale.

    Qualifications, Knowledge, and Experience required for this Position:

    • Minimum of a bachelor’s degree in any business-related field.
    • Senior-level experience in managing multisector, high-value B2B2C partnerships, built on a strong relationship management capability.
    • A highly collaborative and proven team leader with strong people management skills and the ability to inspire and manage a team.
    • A strategic thinker and a pragmatic executer with proven experience in developing and executing go-to-market plans.
    • Experience delivering client-focused solutions to customer needs.
    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
    • Insurance knowledge is a plus.
    • Ability to create and take part in marketing initiatives.

    Compensation & Benefits

    Turaco offers a competitive remuneration commensurate with experience. We combine that with a mix of useful employment benefits and a company culture that allows you to enjoy your work while making meaningful connections.