About Turaco

It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world.

Turaco is a fast-growing financial services start-up in East Africa that is bringing a new model to health and risk financing for emerging customers. Turaco offers subscription-based insurance products for the mass market bundled with regular transactions that people are already doing. Turaco works through business partnerships to offer affordable insurance products that add real value to people’s lives. At Turaco we value simplicity, communication, and transparency and strive to transform the way insurance works. When it comes to claims, our goal is to pay out and fast.

Turaco embraces diversity and inclusion in the workplace - we’re building a team where our differences complement each other and make us stronger. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Since launching in Feb 2019, Turaco has acquired 100,000+ end users. Over the next 24 months, that will grow to 1,000,000+ end users. We are growing very fast, and we need leaders who can grow with us.

To learn more, visit www.turaco.insure

Position Summary:

Turaco is looking for a Partnerships Manager to work with the Nairobi office reporting to the Kenya General Manager. This individual will be responsible for building and maintaining relationships with clients and key personnel within Turaco’s partner companies. This is an exciting growth opportunity to be at the forefront of an innovative insure-tech company. We’re looking for someone who is results-oriented, customer-centric, and comfortable in a fast-paced start-up environment.

Key Roles & Responsibilities

The Partnerships Manager will perform the following tasks in a highly professional manner:

  • Build and manage relationships with partners and all key ecosystem stakeholders including C-suite, serving as the primary point of contact.
  • Oversee onboarding and implementation for new partners, including developing launch strategies and crafting tailored plans for sales outreach.
  • Provide ongoing support through regular communication to partners, anticipating needs and areas for growth, helping to troubleshoot challenges, and escalating issues when necessary.
  • Monitor and analyze success metrics and customer insights, developing strategy recommendations based on findings.
  • Liaise with cross-functional teams to ensure client needs and targets are fulfilled effectively and efficiently.
  • Work with General Manager to drive new opportunities and partnerships to ensure all relevant revenue targets are met.
  • Drive revenue growth through upselling and cross-selling opportunities in existing partnerships.
  • Identify nuanced product gaps and contribute to the development and design of new products.
  • Other reasonable business requests as necessary, made by any member of management.

Key Qualifications & Profile

  • Two to four years of experience in a similar role
  • Experience working and negotiating with external business partners and vendors
  • Strong quantitative abilities and intuition, exceptional analytical skills
  • Excellent project management ability, capable of leading multiple time-sensitive cross-functional projects
  • Proficient in MS Office
  • Strong verbal and written communication skills; Fluent in English and Swahili
  • Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organization, including executive and C-level
  • Exceptionally detail-oriented
  • Hardworking with demonstrable examples of a strong work ethic
  • A customer-oriented attitude
  • Live Turaco’s values – care and protect our customers, do the right thing and have fun!

Total Compensation & Benefits:

Turaco offers a competitive remuneration commensurate with experience. We combine that with a mix of useful employment benefits and a company culture that allows you to enjoy your work while making meaningful connections.