About Turaco

It is existentially urgent to figure out a way to insure people who are not insured. Turaco’s mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people, doubling the number of people insured in the world.

Turaco is a fast-growing financial services start-up in East Africa that is bringing a new model to health and risk financing for emerging customers. Turaco offers subscription-based insurance products for the mass market bundled with regular transactions that people are already doing. Turaco works through business partnerships to offer affordable insurance products that add real value to people’s lives. At Turaco we value simplicity, communication, and transparency and strive to transform the way insurance works. When it comes to claims, our goal is to pay out and fast.

Turaco embraces diversity and inclusion in the workplace - we’re building a team where our differences complement each other and make us stronger. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.

Since launching in Feb 2019, Turaco has acquired 100,000+ end users. Over the next 24 months, that will grow to 1,000,000+ end users. We are growing very fast, and we need leaders who can grow with us.

To learn more, visit www.turaco.insure

About the Role

The Expansion Manager will report directly to the Head of Growth and will be responsible for initial business development, partnership launches, and operational work in new countries. You'll serve as a thought partner to the Head of Growth to shape and execute the expansion playbook. I will include project management, market research, executing launch plans, and collaborating with other teams to enable Turaco to successfully and efficiently expand its global footprint.

This is an exciting growth opportunity to be at the forefront of an innovative insure-tech company. We’re looking for a generalist comfortable with taking on multiple roles in the early days of a new country.

Key Roles & Responsibilities

Expansion strategy

    • Lead market research projects to support new market assessments, scoping initiatives, and new product testing
    • Execute on-the-ground scoping to assess the viability of Turaco’s business model and make recommendations to the leadership team
    • Pitch internal team members with solid business cases, budgets, P&Ls, sales forecasts, and commercial viability of the growth and expansion portfolio
    • Inform the leadership team on regulatory requirements for entry and opening a company in new countries in our pipeline.

    Launch execution

    • Assist in the recruitment, training, and management of local teams in new countries.
    • Develop a handover procedure for in-country hires, e.g. the General Manager
    • Oversee project management and implementation of initial partnership launches
    • Support the Head of Growth in implementing the right legal structures and administrative requirements in new countries
    • Engage with regulatory bodies, potential partners, service providers, and actual customers to ensure a successful launch

    Business development: Along with the Head of Growth, identify potential partners and pitch partnership opportunities

    Product development: Work with the engineering, insurance operations, and product teams to implement new market tests quickly

    Key Qualifications & Your Profile

    • Live Turaco’s values – care and protect, do the right thing, and have fun!
    • 4 to 6 years of professional experience in a similar function.
    • Generalist experience, with strengths in operations, setting up business entities across multiple countries, and taking on multiple roles in the early days of a new country.
    • Start-up or entrepreneurial experience is highly desired
    • Ability to travel upwards of 50% of your time
    • Outstanding communication and interpersonal skills, with both internal and external stakeholders
    • Excellent ability to create professional external-facing materials (e.g. pitch decks and concept notes.)
    • Innovative and strategic in approach to market expansion activities, but also willing to roll up one’s sleeves and dig into details to solve problems
    • Intensely detailed oriented and data-driven
    • Humble, collaborative team player
    • Ability to navigate ambiguity, juggle multiple complex tasks, think independently, demonstrate sound judgment, and problem solve
    • Bachelor/Undergraduate degree with excellent grades

    Total Compensation & Benefits

    Turaco offers a competitive salary commensurate with experience. We combine salary with a mix of useful employment benefits like stock option plans and healthcare and a company culture that allows you to enjoy your work while making meaningful connections.